A human-centered consultancy to radically improve your organization’s culture, agility, and outcomes
People. Purpose. Progress.
With the world—and business—in flux, it can be difficult to step back and take a more holistic view of the cultural and customer challenges your company faces. Working together, we’ll transform organizational chaos and uncertainty into human-centered growth.
SERVICES
Get experienced support to sync your organization’s “why” with your immediate and long-term goals to boost employee and customer engagement.
Learn how to innovate more thoughtfully while mitigating risk using design thinking techniques that are focused on both people and results.
LEADERSHIP ADVISING
& COACHING
Discover how to work in a way that aligns with your values to amplify your own impact and serve your customers more thoughtfully.
ABOUT ROBIN beers, phd
I believe business is human.
After my academic training as a social scientist, I spent 20 years building and leading global, corporate teams. Both experiences gave me a deep understanding of human behavior and the power of humanity-centric solutions to create sustainable value.
Ubuntu, an indigenous South African word from the Nguni culture, translates to “I am because you are,” or “humanness,” and elegantly captures the heart of my ethos: relationships and interconnection are critical for companies to thrive now and in the future.
“Robin is among the most visionary professionals I've ever worked with. She convinced literally every senior executive at Wells Fargo that customer experience should be at the center of every interaction.
Robin is persuasive and brings people with diverse viewpoints together to agree on a vision that’s profitable, equitable (in all senses of the word), and achievable.”
— Mark McCormick
Digital Design Pioneer & Advisor
CASE STUDY
A better way to frame retirement
A major bank came to me with an interesting problem: the tool they’d developed to help their customers plan for retirement wasn’t gaining traction and, in fact, was turning users off. We went straight to the source—the retirees themselves—to find out why.
If you’re ready to improve your organization, an important project, or your working relationships, let’s talk.
